At Ride Bicycle Parts, we want you to feel confident and satisfied with every purchase. Our Returns Policy is designed to ensure a smooth and hassle-free experience if you need to return an item, allowing you to shop with complete peace of mind.

Eligibility for Returns

We accept returns on most items within 30 days of delivery. To qualify, items must be unused, in original condition, and in their original packaging. This ensures that every customer receives quality parts they can trust. Please note that certain products may not be eligible for return due to hygiene or safety concerns; these items will be clearly indicated on their product pages.

How to Initiate a Return

If you need to return an item, simply reach out to our team at [email protected]. Include your order number and a brief explanation of the return reason, and we’ll guide you through the next steps. Our dedicated support team is here to make the process as simple as possible, providing any necessary labels or instructions to get your item back to us.

Refunds and Processing

Once we receive your returned item, our team will inspect it to ensure it meets our return standards. If everything checks out, we will process your refund promptly. Refunds are typically credited back to your original payment method within 5-7 business days after we process the return. We’ll keep you updated throughout, so you know exactly when to expect your funds.

Exchanges

If you would like to exchange an item for a different size or style, we recommend reaching out to our team at [email protected] to confirm availability. Once we receive your original item in returnable condition, we’ll send out the new item, ensuring you get what you need to enjoy your ride.

Return Shipping Costs

For returns on orders that qualify for free shipping, we offer a return label at no additional cost. For other returns, shipping costs are the responsibility of the customer. However, we strive to keep these costs minimal and are happy to provide guidance on the best shipping options.

We’re committed to your satisfaction and are here to support you with any questions or concerns. At Ride Bicycle Parts, your journey matters, and we’re always here to keep you moving forward with confidence.